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Appointments (603) 5515 1966
General Line (603) 5515 1888
Patients & Visitors / Facilities

Facilities

Going beyond what’s expected of us

Everything we do is driven by the commitment to deliver better, personalised service.

Our facilities clearly reflect this with a range of services and amenities designed for your wellness, comfort and convenience.

Buggy service

Arrive our lobby in comfort as our buggy service takes you from the open-space parking lot right to our front door.


Concierge and valet services

True to our promise of personalised service, our team ensures that you enjoy a hassle-free visit every time. From easy check-ins and effortless parking to provision of wheelchairs and luggage handling services, be prepared to be pampered.

Valet parking rate
(Note: At this moment, we are closed on Weekends & Public Holidays) :

Sutera Lounge – SILVER & GOLD Members:

  • RM10 Flat rate

Non-Members:

Duration Rate
First 3 Hours RM15
Subsequent Hours RM3
Maximum Per Day RM25
Lost Ticket RM35
Admission RM25

Inpatient dining

Inclusive of complimentary breakfast, lunch and dinner. Delivered to your room, and packed with nutrition and care.

Contact No: 03 5515 1105 | Ext: 105

Operating Hours:

  • Monday to Sunday: 7:00am – 9:00pm

Nutrition and dietetics services

Dietitians are ready to provide solid medical nutrition therapy and dietary education. They are available to you at a minimal fee, upon request.

Operating Hours

  • Monday to Friday: 9:00am – 5:00pm
  • Saturday: 9:00am – 1:00pm

Outpatient dietary counselling is also available. Make an appointment by calling our appointment centre at: 03 5515 1888 | Ext: 101


Convenience store

Grab your sundries, toiletries, reading materials, snacks, top-up services, rehab items and supplements at our convenient MyRemedies store.

Location: Lobby, Ground Floor
Operating Hours: 8:00am – 10:00pm


Therapeutic garden

Nothing heals or soothes you quite like nature.

Designed as a part of the healing process, patients and visitors alike are welcome to take a stroll and enjoy our elegantly manicured garden, located on Level 1.


Florist and gift shop

Make your loved ones happy with door gifts during your visit. You can choose from a variety of greeting cards, souvenirs, fruits and flower bouquets at Dopin Florals.

Location: Level G (near escalator)

Operating Hours:

  • 11:00am – 7:00pm Weekdays
  • 10:00am – 3:00pm Saturday

Free Wi-Fi access

Stay connected with families, friends and colleagues. Keep up with your studies and work matters. Or simply keep yourself entertained during your visit.


ATM machines

For your convenience, we have 2 ATM machines with MEPS capabilities, strategically located at the main lobby on the Ground Floor.


Kayangan hall

Our 5 core pillars which consists of Organisation, Patients, People, Environment and Community are essential to our operations. We frequently organise health programmes and activities for patients, the community and staff in our elegant Kayangan Hall, Level 1.


Surau

We have a surau for male Jemaah and another for female Jemaah, located on the Ground Floor and Level 1 respectively. For your comfort and ease, each surau comes with Sejadah, Telekung, Al-Quran, Yaasin and also a Wuduk area.


Parking

Our basement and open parking spaces for visitors can accommodate 350 cars. It is open 24 hours a day with round-the-clock CCTV monitoring system. Charges are based on a reasonable hourly rate.


Public transport

The Seksyen 14 central bus stop is only 100 metres away. E-hailing and taxi services are available at any time.


Caf├ęs

Get your fix of specialty handmade coffees, cool chiller drinks and fresh fruity chillers at Gloria Jean’s Coffees, located on the Ground floor.

For ready-to-eat snacks and desserts such as Cup Corn, Wafito, Ice Kimo, Gelato Tempo or Popcorn, be sure to visit Daily Fresh, at the Ground Floor, next to the escalator.