We want you to experience the warmth of our personalised services and class-leading facilities.
Our admissions team is more than ready to guide you through the steps to make your stay as pleasant and convenient as possible.
For elective cases, an appointment for admission would be made during your consultation visit at our clinics, and you will be referred to our admissions team. During the pre-admission process, you will be briefed on the admission procedures, Guarantee Letter, bed arrangement, estimated total hospitalisation cost, deposit requirements and other matters.
Documentations:
Admission deposit:
Admission Type | Deposit |
---|---|
Non-Surgical case | RM2,000.00 |
High Dependency Unit Care | RM3,000.00 |
ICU | RM10,000.00 |
Surgical case | 50% of estimated costs |
Neurosurgery case | RM30,000.00 |
Cardiovascular case | RM30,000.00 |
CABG/Bypass/ Pacemaker | RM100,000.00 |
GL Patient | RM500 (Subject to deposit amount written in the Guarantee Letter) |
An ADDITIONAL DEPOSIT will be required if the total current charges of your treatment bill exceeds the initial deposit paid. The hospital will issue a reminder letter for an additional deposit payment to you / your next of kin from time to time.
Excess amount of deposit received will be refunded either by cash, bank transfer, cheque or payor’s credit card. The company will determine the method of refund and inform you accordingly.
If you have any queries with regards to refund reimbursement of the excess deposit, please do not hesitate to contact our Discharge Unit at:
+(603) 5515 1888
Only Single Room patients are allowed to have a companion in the room.
Do not to keep cash, jewellery or any valuable items during your stay in our hospital. We will not be responsible for any damages or loss.
Ward | Visiting Hours | No of Visitors |
---|---|---|
Normal Ward | 10am – 9pm | 2 visitors (per session) |
ICU/HDU | Case to case basis 12noon – 2pm 6pm – 8pm |
2 visitors (per session) |
Parking charges are as follows:
Monday – Saturday:
7:00am to 6:00pm
Normal Ward:
10:00am to 9:00pm
ICU/HDU:
12noon – 2:00pm
6:00pm – 8:00pm
For your convenience, we accept payments via cash or credit cards.
For other credit card instalments, kindly consult your respective banks.
If you have a Guarantee Letter (GL) from a panel insurance company, kindly proceed to our Business Office Counter.
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